Shipping policy

Shipping Policy

We are committed to delivering your orders quickly and reliably. Here’s how our shipping process works:

- Shipping Locations: We ship all over Lebanon, covering all areas.
- Delivery Partner: Our delivery company is Talabetak.
- Customer Service: For any inquiries regarding your order, you can contact Talabetak's customer service directly at +961 81 774 285.
- Tracking: Every order will receive a tracking number. Please contact Talabetak’s customer service to track your shipment.
- Free Shipping: We offer free shipping on select coupon codes or when the order total exceeds USD 100.
- Shipping Times: 
  - Inside Beirut: 1-2 business days
  - Outside Beirut: 3-5 business days
  - Note: Weekends and public holidays are not counted in delivery times.
- Delayed Orders: While we ensure that no orders are lost, delays may occur during busy periods or special circumstances. For more information about delayed shipments, contact customer support.
- International Shipping: We offer international shipping. For more details, please contact us directly.

If you have any further questions or need assistance, feel free to reach out to our team!